Welcome to ProHealth Medical Clinic.  We are committed to delivering top quality healthcare.

To book your COVID vaccine at a vaccination site in Toronto, please visit the Vaccine Toronto Pre Registration Page.

We ask that all patients coming to the office wear a facemask.

We do our best to prioritize patients’ health and safety. We have been screening all patients with the following questions during appointment bookings via phone and registration at the front desk. Thank you for your cooperation! We will be offering virtual/telephone consults (**please see details below) during this pandemic to minimize the need for patients to come into the office.  

1) Do you have a fever (Temperature > 38C)?

2) Do you have a cough/congestion/runny nose?

3) Have you travelled outside of Canada the past 30 days?

4) Have you been in contact with a confirmed or probable case of COVID-19?

If you answered yes to any of these questions, it is imperative that you inform our office PRIOR to coming to our office.

*Saturday walk-in clinics will be closed until further notice*

At this time, please minimize coming to the doctor’s office for non-essential services. Please call our office if you’re not sure if you should come in or not. Our staff will try to help you determine a course of action. Please avoid bringing visitors who are not patients to the clinic unless necessary. 

**COVID-19 is placing stress on Canada’s public health system. Our clinic has been offering virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the province. Others have been provided by vendors such as Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times. Some health concerns can be addressed with virtual care alone, but in some cases your doctor may ask you to visit a hospital or other health- care facility if necessary, for a physical examination.

We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:

  • Understand that this method of communication is not secure in the same way as a private appointment in an exam room.
  • Use a private computer/device (i.e., not an employer’s or third party’s computer/device) and a secure internet connection. For example, using a personal computer or tablet is more secure than using someone else’s computer, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

You should also understand that virtual care is not a substitute for in-person communication or clinical examinations, where appropriate, or for going to an Emergency Department when needed (including for any urgent care that may be required).

If you are concerned about using video or audio tools for virtual care, please let our front staff know and we can try to accommodate you or make other arrangements. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) to provide you with care. In particular, the following means of electronic communication may be used: audio or videoconferencing (including Ontario Telemedicine Network (OTN).

Links:

Ontario Ministry of Health – Find out how to protect yourself, what to do if you’re sick after you travel and how to recognize possible symptoms.

World Health Organization – Advice for the public on 2019-nCov.

Toronto Public Health self-isolation advice.

 

病人的健康和安全是我們優先的考慮。因此，我們會在電話預約和前枱登記時問以下項目。謝謝您們的合作！

1) 您是否有發燒（體溫高於攝氏38度）？

2) 您是否有咳嗽，流鼻水，呼吸困難等症狀？

3) 您曾否在過去30天内離開過加拿大到外地？

4) 您有否接觸過確診或疑似個案患者？

假若您在以上任何問題答【是】，請在預約或到訪診所時通知前枱。同時，如果您有呼吸道症狀或發燒，務必戴上口罩。

星期六免預約門診將暫時取消，直至另行通知。

與此同時，請減少不必要門診服務。倘若您對服務有疑問，歡迎致電診所電話查詢。我們工作人員將根據情況判斷合適處理方法。

爲了限制人流，如非必要，請減少陪伴病人之家人/朋友數量。

有關連接： Ontario Ministry of Health – 安省公共衛生官網；尋找適當的保護和應對方法 World Health Organization –世界衛生局；最新公共衛生指引 Toronto Public Health-多倫多衛生局；有關自我隔離咨詢

We are pleased to offer ONLINE bookings for appointments for existing patients of Dr. Iris Chang and Dr. David Hsu.  Please click on the following link to make an appointment online at your convenience. You will not need to call the office to confirm the appointment once booked online.  You will need to book the appointment under your own e-mail address.  If you will be booking for a family member using your e-mail address, please indicate this so that we can process the booking properly.  Thank you.

歡迎來到 ProHealth 醫療診所。 我們致力於提供優質的醫療保健。 目前，我們的醫療團隊有家庭醫生，過敏症專家，胃腸病學家，腫瘤科醫生，營養師和護士。對於已經註冊以下家庭醫生的患者：Dr. Iris Chang & Dr. David Hsu，我們很高興通過互聯網提供預約服務。 請點擊這裡 https://booking.medeohealth.com/prohealthmedical。 一旦在線預訂，您無需致電辦公室確認預約。